Pawmillo Privacy Policy

Last updated: October 9, 2026

Pawmillo ("we," "us," or "our") operates https://pawmillo.com. We value your privacy and are committed to explaining how personal information is collected, used, disclosed, and protected when you visit our website or make a purchase.

This policy should be read together with any privacy notices presented at checkout or when using specific features of our website.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect the following categories of information:

Contact and account information

• Name.
• Billing and shipping addresses.
• Email address.
• Phone number.
• Account details, if you create an account.

Order and transaction information

• Products purchased, order history, and returns.
• Payment status and transaction-related information.
• Information needed to process payments, refunds, and customer support requests.

Payment card information is generally processed by our payment service providers. We do not intentionally store complete payment card numbers or security codes on our own systems.

Device and usage information

• IP address and browser or device information.
• Pages visited, interactions with our store, and referral information.
• Cookie identifiers and similar technologies, where used.

Communications

• Messages you send to our support team.
• Information you voluntarily provide when submitting a review, inquiry, or other feedback.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders.
• Arrange shipping and delivery.
• Process payments, returns, and refunds.
• Respond to questions and customer service requests.
• Send order confirmations and important service notifications.
• Detect and prevent fraud, abuse, and unauthorized transactions.
• Operate, maintain, and improve our website and shopping experience.
• Send promotional emails or other marketing communications where permitted.
• Comply with legal obligations and enforce our policies.
• You can unsubscribe from promotional emails using the unsubscribe link provided in those messages. Transactional messages about purchases or account activity may still be sent when necessary.

3. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, and similar technologies to keep the store functioning, remember preferences, understand website usage, measure advertising performance, and support marketing activities.

You can manage cookies through your browser settings. Where required by law, we will provide applicable consent or privacy choices.

Disabling certain cookies may affect some website features.

4. How We Share Personal Information

We may share personal information with service providers when reasonably necessary to operate our business, including:

• Shopify, which provides our online store platform.
• Payment processors and fraud-prevention providers.
• Shipping carriers, fulfillment providers, and suppliers involved in delivering your order.
• Customer service, email, analytics, and marketing providers that we choose to use.
• Professional advisers, regulators, law enforcement, or other parties when required or permitted by law.
• A successor or acquiring entity in connection with a business sale, merger, or reorganization, subject to applicable law.

We do not sell personal information for money. Depending on the technologies and advertising services we use, certain data sharing may be considered a "sale," "sharing," or targeted advertising under some privacy laws. Where applicable, we will honor legally required opt-out rights.

5. International Data Transfers

Our service providers or fulfillment partners may process information in countries other than the country where you live. These countries may have different data protection laws.

Where required, we will use appropriate safeguards for international transfers of personal information.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, accounting, tax obligations, fraud prevention, and legal compliance.

Retention periods depend on the type of information and the reason it was collected. When information is no longer required, we will delete it, anonymize it, or securely retain it only where legally permitted or required.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure. We cannot promise absolute security.

8. Your Privacy Rights

Depending on where you live, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Obtain a portable copy of certain information.
• Opt out of certain targeted advertising, sale, or sharing of personal information.
• Withdraw consent where processing is based on consent.
• Appeal a privacy-rights decision, where applicable.
• Avoid unlawful discrimination for exercising privacy rights.

To submit a privacy request, email support@pawmillo.com. We may need to verify your identity before completing certain requests.

You may also have the right to contact your local data protection authority or other relevant regulator.

9. Children's Privacy

Our website is intended for adults making purchases for themselves, their households, or their pets. We do not knowingly collect personal information directly from children in violation of applicable law.

If you believe a child has provided us with personal information unlawfully, contact us so we can review the matter.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control their privacy practices and encourage you to review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal obligations. The updated version will be posted on this page with a revised "Last updated" date.

12. Contact Us

For privacy questions or requests, contact:

Pawmillo
Email: support@pawmillo.com
Phone: +1 327-212-413254
Website: https://pawmillo.com

Address: 117 S Lexington St, Ste 100, Harrisonville, MO 64701, United States